FAQ

Frequently Asked Questions

How can I contact Novelleas?

Email leiladeur@gmail.com or use our Contact Us page.

When will my order ship?

Orders are normally prepared within 1–3 business days. See our Shipping Policy for estimated delivery information.

Can I return an item?

Eligible returns may be requested within 30 days after delivery. See our Returns & Refunds Policy for conditions and instructions.

How do I know the total price?

Product price and any shipping charge are displayed before you submit payment.